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FAQ

How long does shipping take?

Orders typically process within 1–2 business days. Delivery usually takes 3–7 business days depending on your location. You’ll receive tracking info once your order ships.

NuYou Safety is a must!

Yes. All of our products are manufactured in facilities that follow strict quality and safety standards. Always consult your healthcare provider before starting any new supplement.

Shipping Policy?

At NuYou, we want you to feel confident shopping with us. Because our products are health supplements, we keep our policy simple and safe:

All Sales Final


  • For health and safety reasons, we cannot accept returns of opened products.

  • All standard purchases are considered final sale.

Damaged, Defective, or Mis-Shipped Orders


  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at nuyoulab@gmail.com with your order number and a photo of the issue.

Refunds


  • Approved refunds are issued back to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.